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Tools

Thirty-six free tools you can use with your team today

Working web apps, not worksheets: a shared one-to-one agenda, a weekly commitment ledger that ages what is still open, a capability map that flags single points of failure, a feedback card that warns when the wording is about the person instead of the work, a meeting one-pager with a cost calculator. Twenty-five save in your browser, print to one page, and ship with a printable blank and the playbook behind them; the newest eleven are a client-onboarding toolkit: a guided diagnostic plus ten white-label builders. Free, ungated, and nothing to sign up for.

Open a tool and start using it; nothing leaves your browser. The playbook each one comes from explains why it is shaped the way it is, so read that only if you want the reasoning. Prefer paper? Every tool has a blank PDF.

They are built to a deliberate standard, taken from the research on why checklists get used in practice rather than filed. The ones that get adopted are short, they fit the existing flow of work, and they cover only the steps that are genuinely costly to skip.

One pageIf it needs a second page it has become a manual.
Three to nine itemsPast that, people start skipping lines silently.
Under two minutesLong enough to be useful, short enough to survive a bad week.
A named triggerA moment that sets it off, so it never depends on remembering.
Take one, not fifteen. A team that adopts a single tool and keeps it for a quarter is in a better position than one that prints all fifteen and abandons them by March. If you are not sure where to start: the shared one-to-one agenda and the weekly commitment ledger change the most for the least effort, and they work together.

Onboarding clients

For consulting and services firms

A guided diagnostic for the post-signature gap: the client signs, gets excited, and starts sending tasks before you have the context to handle them. Walk the eight discovery questions with a client or your own team, flag the gaps that ring true, and it assembles a phased solution set live, each piece with a ready-to-use sample. It routes to the ten companion builder tools below; every tool is white-label (set your own firm name and logo) and generates a finished, downloadable deliverable. The true story behind this toolkit, built live in a hiring test, is written up as The Working Version playbook.

Start here

Client onboarding, guided discovery and solution

Eight discovery questions, sixteen flaggable gaps, and a live-built recommendation across three phases: quick wins, the system, then scale. Every recommended piece opens a worked sample.

Use it: In the sales conversation, or auditing your own onboardingRuns in the browser

Intake

Client Intake Questionnaire

Capture the full client picture at signing (company, financials, retail, goals) and generate a clean, shareable client brief.

Use it: During client onboardingRuns in the browser

Welcome

Welcome Email Builder

A warm, structured welcome that sets expectations the moment they sign, so excitement flows into onboarding, not a pile of early tasks.

Use it: During client onboardingRuns in the browser

Routing

RACI Builder

Make it clear who owns what, with add-and-remove rows and role columns, so client requests route correctly instead of piling on one person.

Use it: During client onboardingRuns in the browser

Early win

90-Day Priorities Plan

Turn onboarding into an early, visible win: a 30/60/90 plan with a goal, owner, and success metric per phase.

Use it: During client onboardingRuns in the browser

Norms

Communication Charter

Set response-time norms and one intake channel, so nothing reads as a fire drill and every request has a lane.

Use it: During client onboardingRuns in the browser

Access

Access Checklist

Request every login and data source in one structured pass, with the access level and who grants it, instead of fifteen back-and-forth emails.

Use it: During client onboardingRuns in the browser

Process

Onboarding SOP

A documented, repeatable onboarding process plus the internal handoff checklist, so it survives any one person being busy.

Use it: During client onboardingRuns in the browser

Cadence

Check-in Cadence

Stay close in the first month: Day 1 / 7 / 30 touchpoints and a short pulse survey that catches friction early.

Use it: During client onboardingRuns in the browser

Kickoff

Kickoff Agenda

A focused kickoff for alignment, not discovery, with what is in scope and out of scope written down and agreed.

Use it: During client onboardingRuns in the browser

Tailoring

Engagement Templates

Tune the intake emphasis and first deliverable per engagement type, so a diligence client is not onboarded like a fractional-exec client.

Use it: During client onboardingRuns in the browser

Running the project

For project managers

The project management shelf: charter and kickoff to start it, RAID log, risk register, RACI, and status report to run it, decision log and stakeholder map to keep it honest, pre-mortem and closure to bracket it. Each opens with a worked example one click away.

Kickoff

Project kickoff checklist

Prepare, run the meeting, follow up within 48 hours. Every item has an owner, and the printout is the kickoff summary you send.

Use it: Before any project startsFill in online

Control

RAID log

Risks, assumptions, issues, and dependencies on one page, each with an ID, an owner, and a status. The working document of a running project.

Use it: Weekly, while the project runsFill in online

Ownership

RACI matrix

Tasks down the side, roles across the top, one Accountable per row. The letters color themselves as you set them.

Use it: When ownership is fuzzyFill in online

Reporting

Project status report

Red, Amber, Green health for schedule, budget, scope, and risk, plus the decisions you need from the reader. One page, on a cadence.

Use it: Weekly or bi-weekly, to sponsorsFill in online

People

Stakeholder map

Rate each stakeholder on power and interest and the sheet answers with the engagement strategy for their quadrant.

Use it: At kickoff and every phase changeFill in online

Authority

Project charter

Why the project exists, what done means, what is explicitly out of scope, milestones, and the sign-off that gives the plan teeth. One page.

Use it: Before the kickoffFill in online

Memory

Decision log

What was decided, by whom, why, and what was rejected, so month-three arguments take one minute instead of one meeting.

Use it: The day a decision is madeFill in online

Control

Risk register

Score likelihood times impact and the sheet computes and colors the result. Every risk keeps an owner and a response.

Use it: Deep risk work; pairs with the RAID logFill in online

Foresight

Pre-mortem sheet

Imagine the project already failed, list why, vote on the causes, and leave with owned preventive actions. The forward-looking twin of the retro sheet.

Use it: After the plan, before the workFill in online

Endings

Project closure sheet

Verify deliverables, compare plan to actual, capture lessons specific enough to reuse, and end the project on purpose.

Use it: The last week of any projectFill in online

Running the team

For owners and managers

Tools for the operating rhythm: what people committed to, what a meeting is for, what good looks like, and what you are aiming at this quarter.

Meetings

Shared one-to-one agenda

A rolling document, one per person. Their items are discussed first, which is what stops it becoming a status meeting.

Use it: Weekly, at the start of the one-to-oneFill in online

Accountability

Weekly commitment ledger

Two or three lines per person, read aloud in ninety seconds. The last column is the mechanism: three weeks open forces a decision.

Use it: Weekly, in a meeting you already haveFill in online

Meetings

Meeting one-pager

Filled in before the invitation goes out. If you cannot write the question it answers, the meeting is quicker to cancel than to complete.

Use it: Before scheduling anythingFill in online

Team improvement

Retrospective sheet

Four questions in order, starting with what went well. Produces one change with an owner and a date. Not five.

Use it: End of a project, month or sprintFill in online

Standards

Definition of done card

Three or four things a colleague could verify without asking anybody. Built by sorting ten real examples, not by writing from scratch.

Use it: Attached to the work itselfFill in online

Goals

Goal setting sheet

Three goals a quarter, each with a starting point as well as a target, and a line naming what you will not trade to hit it.

Use it: Once a quarter, in a planning sessionFill in online

Growing people

For managers

Tools for the part of managing that is about people rather than work: capability, feedback, quarterly conversations, and whether anyone says the difficult thing.

Capability

Team capability map

People down the side, the work across the top, four levels in each cell. Read by column to find the things only one person can do.

Use it: Reviewed twice a yearFill in online

Feedback

Feedback prep card

Four sentences written before you speak. Writing the observable forces you to notice when all you have is an inference.

Use it: Within a day or two of the workFill in online

Performance

Quarterly check-in sheet

Both sides write three or four lines during the conversation. Four of these assemble into the annual review automatically.

Use it: Four times a year, twenty minutesFill in online

Team culture

Speaking-up audit

Mark only unprompted contributions across three meetings. It will tell you more about your team than a survey would.

Use it: Three consecutive team meetingsFill in online

Management

First ninety days as a manager

Understand and change almost nothing for a month, install three basics, then start producing through other people.

Use it: Your first ninety days managingFill in online

For yourself

For employees and individual contributors

Tools you can use without anybody's permission, whether or not your employer runs any of this.

Workload

Weekly load sheet

What you are committed to, in hours, against what you actually have. Turns a feeling about being stretched into a number you can discuss.

Use it: Five minutes, same day each weekFill in online

Career

Evidence log

Two minutes a fortnight, kept privately. The last column is what makes it evidence rather than a diary.

Use it: Fortnightly, while it is freshFill in online

Starting a job

My first ninety days

The questions to ask in week one, and what to have done by day fourteen, thirty, sixty and ninety.

Use it: Your first week in a new roleFill in online

Skills

Six-week practice plan

One sub-skill, attached to a task that already happens weekly. Ten minutes a week, and expect the first fortnight to be worse.

Use it: Six weeks, one skill at a timeFill in online