Executive support
Calendar and inbox ownership, gatekeeping, travel, meeting prep, and follow-through. I hold the loose threads so leaders can decide, not chase.
Executive Assistant · Operations · Builder
The assistant who also builds the systems most people just ask for.
10+ years supporting C-level leaders, plus solo founder of a multi-product software studio. I take work off a founder's plate at a level most assistants cannot, because I understand product, operations, and compliance by shipping them myself.
The synthesis
An operator who also builds.
For 10+ years I have been the person C-level leaders rely on to keep the operation moving: calendar and inbox ownership, gatekeeping, travel, meeting and board prep, follow-through, project and vendor management, bookkeeping and reporting, and the automations that tie it all together. I do more than keep the plates spinning. Because I design, build, and run production software myself, I rebuild the workflow underneath the work, turning manual routines into systems that run on their own. You get a seasoned executive partner and the operator who engineers the machine behind them, in a single hire.
10+
Years supporting C-suite leaders
30+
Digital projects delivered end to end
4
Software products designed, built, and operated solo
15+
Client accounts supported at once
What I own
Core capabilities
The range of an executive partner, backed by the fluency of someone who ships software. Not a menu of tasks, a set of outcomes I can carry end to end.
Operations
Process design, SOPs and runbooks, vendor and tool management, reporting, and cross-functional coordination. I turn ad hoc effort into a system that holds.
Systems and automation
Workflow automation, connecting tools, and removing manual work. I build lightweight internal tooling so a task that ate an afternoon runs on its own.
Product and technical fluency
Comfortable in product, engineering, and data conversations because I ship software myself. I can brief a developer, read a spec, and spot the gap before it costs a sprint.
Finance and compliance awareness
Exposure to fintech regulatory work, financial modeling, and disciplined documentation. I keep records clean and defensible, and I know when a claim needs care.
Project and program management
Agile, Scrum, and Waterfall delivery across 30+ projects. Scoping, backlog, risk, budget, and stakeholder alignment, held together from kickoff to launch.
Track record
Employment history
Most recent first. Written as outcomes, backed by the tools and frameworks behind each result.
Senior Executive Assistant & Operations Project Manager
Jan 2024 to Apr 2026
Primary operational and administrative support to senior leadership at a Nashville-based digital marketing and web development agency, running day-to-day executive functions while overseeing cross-functional project workflows.
- Managed executive calendars and scheduling across 15+ active client accounts and an internal team of 10+, resolving conflicts and keeping leadership prepared.
- Ran high-volume email on behalf of leadership, drafting, triaging, and following up to hold inboxes at zero.
- Automated recurring reporting with Google Apps Script, cutting manual reporting time by several hours each week and delivering Jira and Tempo utilization reports to leadership.
- Produced monthly financial reports in QuickBooks and Stripe supporting leadership review of $150,000 in monthly revenue.
- Owned CRM and project records across HubSpot, GoHighLevel, and Jira, and wrote SOPs that cut manual effort on recurring workflows.
Producer / Project Manager
Jan 2020 to Dec 2023
Led international project operations across 30+ digital projects, including websites, mobile apps, and web AR/VR experiences, from scoping through launch.
- Delivered 30+ digital projects end to end, coordinating cross-functional teams, budgets, and vendor relationships to launch on time.
- Applied Agile, Scrum, and Waterfall depending on project needs.
- Owned planning, backlog, and risk management, breaking features into user stories with clear acceptance criteria.
- Managed budgets and change control, keeping scope, cost, and quality aligned through launch.
City View Blinds
Credit and Collections Manager
Feb 2018 to Dec 2019
Managed the full credit-to-cash cycle for a construction firm, maximizing cash flow and minimizing bad debt.
- Recovered substantial monthly receivables and cut past-due invoices by introducing a creditworthiness assessment process.
- Set up automated reminders and early-intervention strategies that improved collection efficiency.
- Coached collections staff and resolved disputes while protecting client relationships.
Subject Matter Expert & Escalation Manager, Financial Technology
Feb 2013 to Jan 2018
Five years supporting Intuit's financial software (TurboTax, Quicken, QuickBooks) as a fintech subject-matter expert, resolving complex financial inquiries, training teams, and overseeing technical projects.
- Resolved complex financial and technical escalations across the product suite and trained teams to the same standard.
- Applied regulatory frameworks (KYC, AML, BSA, GLBA) and governance models (COBIT, COSO) to keep work compliant and defensible.
- Managed accounting transactions, reconciliations, and financial statements supporting monthly, quarterly, and annual closings.
Selected work
Clients and projects
Brands and products I have helped ship through agency and studio partners, spanning websites, mobile apps, web AR/VR, e-commerce, and campaigns.
XPASS
XPlus
Pure Barre
StretchLabs
Jimmy the Monkey
Dookey Dash Unclogged
Creative Labs
Translate
Voice
Call feature
Text feature
International & local
Coke Studio
Starbucks
Coachella
Pizza Hut WebAR
HBO Max
Flexport
YouTube FanFest
Google Security
Footy Skills Lab
Primasun
Stone Brewing
Avidity Biosciences
AmWins
Empire Cat
UnspokenSymphony
Broadcom
Lumen
IBM Partner Ecosystem
Kyndryl
ING
Hizentra
IDELVION
Cardinal Health
The proof
Founder and builder
The clearest evidence of the operator-who-builds thesis is that I run an entire software studio by myself.
Kabuhayan I.T. Services is a DTI-registered sole proprietorship, a solo software studio building for the Philippine financial-inclusion space.
Across its products I run product, engineering, compliance, design, and go-to-market myself. That means I have sat in every seat a founder has to fill, scoping features, writing the code, keeping the records defensible, and shipping to real users. It is the same work an executive needs off their plate, done by someone who has done all of it.
Product
Engineering
Compliance
Design
Go-to-market
Kabuhayan I.T. Services
DTI-registered sole proprietorship
- Four production products, built and operated end to end
- Focused on financial inclusion for Philippine communities
- Compliance-aware by design, careful with every claim
- One operator across the full product lifecycle
Portfolio
Products I have built
Each of these was designed, built, and operated solo. Descriptions stay accurate and claim-safe by design.
Kabuhayan
Live
Lending-operations SaaS for Philippine lending companies
A business-to-business lending operating system for SEC-registered Philippine lending companies. Kabuhayan is a platform, not a lender. Partners are the lenders of record under the relevant lending statutes. The software provides a multi-tenant partner portal, loan operations, collections, and audit and compliance tooling that each partner runs its operation on.
Role: Sole founder and builder. Product, engineering, compliance framing, design, and go-to-market.
Paluwagan
Live
A modern rotating-savings (ROSCA) app
A consumer rotating-savings app, a modern take on the traditional Filipino paluwagan. Built around a no-custody design so the app never holds member funds, in service of a community-savings mission that keeps money moving between neighbors rather than through an intermediary.
Role: Sole founder and builder across product, design, and engineering.
Poster
Live
Kabuhayan Marketing Suite
An AI-assisted social-content SaaS for producing on-brand marketing content. It helps a small team move from idea to consistent, on-brand posts without a full design and copy pipeline, keeping voice and visual rules intact across output.
Role: Sole founder and builder. Product, AI workflow, and design.
EA Copilot
Live
Decision support for executive assistants
An executive-assistant decision-support app that productizes my own EA craft. It is the tool version of what I do day to day, turning the judgment calls of high-level support into a system an assistant can lean on. It closes the loop on this portfolio: I built the tool version of the work I am offering you.
Role: Sole founder and builder, drawing directly on 10+ years of EA experience.
Toolset
Skills and tools
The EA and operations stack, plus the builder stack most assistants do not carry. Honest about depth.
Executive support
Google Workspace
Microsoft 365
Slack
Zoom
Loom
Fireflies
Project & ops
ClickUp
Asana
Monday.com
Trello
Jira / Confluence
Smartsheet
Notion
Tempo
CRM & marketing
HubSpot
GoHighLevel
Salesforce
Pipedrive
Lead Connector
Freshdesk
Freshchat
Finance & billing
QuickBooks
Stripe
TurboTax
Quicken
Wise
Nickel
Automation & technical
Google Apps Script
GitHub / Git
TypeScript
React / Next.js
Supabase (PostgreSQL)
Vercel
PayMongo
AI tools
Claude
Claude Code
ChatGPT
Gemini
Depth varies by tool. Happy to go deeper on any of these in an interview.
Credentials
Education and certifications
Ateneo de Naga University
Bachelor's Degree in Information Technology