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Playbook

How I operate

My method for taking work off your plate, and what my first 90 days look like.

I do not just take tasks off your plate. I bring a repeatable operating system for making the whole thing run better. Here is exactly how I work.

The operating loop

The same method I bring to any role, from day one.

01

Audit

I map where the time actually goes: what is manual, what is duplicated, and what lives only in one person's head. You cannot fix what you have not mapped.

02

Design

I turn the mess into a system: clear ownership, documented SOPs, and a cadence the whole team can follow without me in the room.

03

Automate

I remove the busywork: calendar triage, meeting notes to action items, inbox handling, and reporting that builds itself. AI drafts, I verify.

04

Run

I hold the weekly rhythm: a Monday set-up, midweek focus protection, and a Friday close-the-loop, so the important never becomes urgent.

05

Report

I make the work visible: live dashboards, the numbers that matter, and a clear picture of what shipped, what slipped, and what is next.

06

Protect

I guard the human work: judgment, relationships, and discretion. The parts no tool can do, and the reason the role exists.

The first 90 days

What hiring me actually looks like, week by week.

Days 1 to 30

Learn and stabilize

I shadow how you actually work, map the current workflows, and get the calendar and inbox under control. A few quick wins so you feel the difference in week one.

Days 31 to 60

Systematize

I document the SOPs, set the operating cadence, and automate the three biggest time-sinks. Tribal knowledge becomes something the whole team can run.

Days 61 to 90

Optimize and scale

Reporting runs on its own, I am anticipating needs before they are asked, and I bring you a short list of the next improvements worth making.

What you can expect from me

Calm over chaosA well-run operation is quiet. If it feels frantic, the system is not finished.
Systems over heroicsIf it only works because I am awake, it is not done. I build it to run without me.
AI drafts, I verifySpeed with a human check, always. Nothing goes out that I have not read.
Discretion by defaultWhat needs to stay unsaid stays unsaid. Trust is the whole job.

Free guides for EAs

Everything I have learned about this craft, written down for the people doing it. No email wall, no upsell.

AI & automation

The AI-Augmented EA Playbook

Use AI to kill the busywork and spend more time on the work that actually matters.

Download PDF Remote work

The Remote EA Playbook

Be indispensable to a leader you never meet in person, across any distance or time zone.

Download PDF Startups

The Founder's EA Playbook

Support a leader building something from nothing, and thrive in the chaos of a startup.

Download PDF

If that is the kind of operator you need, let's talk.

Available for remote Executive Assistant, Operations, and Chief of Staff roles with strong US timezone overlap.

Get in touch